Terms of Service

Effective Date: July 4, 2026  |  Last Updated: July 4, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Chuy's ("Company," "we," "us," or "our"), the operator of the website chuys-new.rest (the "Website") and all associated food services provided thereunder.

By visiting our Website, placing an order, creating an account, subscribing to any promotional communications, or otherwise engaging with our services in any manner, you expressly consent to these Terms in their entirety. These Terms apply to all visitors, registered users, customers, and any other persons who access or make use of the Website or services.

Your continued use of the Website following the posting of any modifications to these Terms constitutes your acceptance of those modifications. It is your sole responsibility to review these Terms periodically to ensure you are aware of any updates.

If you are accessing or using our services on behalf of a business entity, organization, or other legal person, you represent and warrant that you have the legal authority to bind that entity to these Terms, and that entity agrees to be bound by these Terms as the "User."

2. Description of Services

Chuy's operates as a food service business in the United States, providing customers with access to food and beverage ordering, menu browsing, reservation inquiries, promotional information, and related hospitality services through our Website at chuys-new.rest.

Our services include, but are not limited to, the following:

• Online Menu Access: Customers may browse our full menu offerings, including food items, beverages, seasonal specials, and nutritional information where available.
• Online Ordering: Where available, users may place food orders for pickup, dine-in, or delivery through our Website or integrated third-party platforms.
• Reservation Services: Users may submit reservation requests or inquiries for dining at our establishment through the Website's reservation interface.
• Promotional Communications: Users who opt in may receive newsletters, promotional offers, discounts, and special event announcements via email or other digital channels.
• Customer Support: We provide customer support via email at [email protected] for inquiries related to orders, reservations, feedback, and general information.
• Catering and Special Events: Information regarding catering packages and special event hosting may be made available through our Website.

We reserve the right, at our sole discretion, to modify, suspend, discontinue, or restrict access to any portion of our services at any time, with or without prior notice to you, and without liability to you or any third party.

3. Eligibility

To use our Website and services, you must be at least thirteen (13) years of age. If you are under the age of eighteen (18), you represent that a parent or legal guardian has reviewed and consented to these Terms on your behalf. Certain services, including the purchase or consumption of alcoholic beverages, are restricted to individuals who are twenty-one (21) years of age or older in accordance with applicable United States federal and state laws.

By using our Website, you represent and warrant that:

• You are at least thirteen (13) years of age;
• You have the legal capacity to enter into a binding contract;
• You are not prohibited from accessing or using our services under any applicable law;
• All information you provide to us is accurate, complete, and current.

4. User Obligations and Prohibited Activities

By accessing and using our Website, you agree to use our services only for lawful purposes and in a manner consistent with all applicable local, state, federal, and international laws and regulations. You further agree to comply with all guidelines, policies, and instructions provided by Chuy's from time to time.

4.1 User Obligations

As a user of our Website and services, you agree to:

• Provide accurate, truthful, and complete information when creating an account, placing an order, or interacting with our services;
• Maintain the confidentiality of your account credentials and promptly notify us of any unauthorized use of your account;
• Use the Website only for personal, non-commercial purposes unless expressly authorized in writing by Chuy's;
• Comply with all applicable United States federal laws, including but not limited to the Federal Trade Commission Act (FTC Act), and all applicable state laws;
• Respect the intellectual property rights of Chuy's and third parties;
• Conduct yourself in a respectful and lawful manner when interacting with our staff, representatives, or other users.

4.2 Prohibited Activities

You expressly agree not to engage in any of the following prohibited activities:

• Unauthorized Access: Attempting to gain unauthorized access to any portion of our Website, systems, servers, or networks connected to the Website;
• Data Scraping: Using any automated tools, bots, scrapers, crawlers, or similar mechanisms to extract, collect, or harvest data from our Website without our express written consent;
• Fraudulent Activity: Engaging in any fraudulent, deceptive, or misleading activity, including placing false orders, using stolen payment credentials, or misrepresenting your identity;
• Interference: Transmitting viruses, malware, or other harmful code; interfering with or disrupting the integrity, performance, or operation of the Website or its related systems;
• Reverse Engineering: Attempting to reverse engineer, decompile, disassemble, or otherwise derive the source code of any software or technology underlying our Website;
• Defamation and Harassment: Posting, transmitting, or distributing any content that is defamatory, harassing, abusive, threatening, obscene, or otherwise objectionable;
• Spam: Using our communication channels to send unsolicited commercial messages, promotional materials, or spam;
• Impersonation: Impersonating any person or entity, including Chuy's employees, representatives, or other users;
• Circumvention: Attempting to circumvent, disable, or otherwise interfere with any security-related features of the Website;
• Commercial Exploitation: Reproducing, duplicating, copying, selling, reselling, or otherwise exploiting any portion of our Website or services for commercial purposes without our express written authorization.

Violation of any of these prohibitions may result in the immediate termination of your access to our Website and services, and may expose you to civil and/or criminal liability under applicable law.

5. Intellectual Property Rights

All content, materials, and features available on or through the Website, including but not limited to text, graphics, logos, photographs, images, illustrations, audio clips, video clips, digital downloads, data compilations, software, and the overall appearance and design of the Website (collectively, "Content"), are the exclusive property of Chuy's or its licensors and are protected by United States copyright law, trademark law, trade dress law, and other applicable intellectual property laws.

The Chuy's name, logo, trade dress, and all related product and service names, design marks, and slogans are trademarks or service marks of Chuy's. You are not permitted to use any of these marks without the prior written consent of Chuy's. All other trademarks, service marks, and logos appearing on our Website are the property of their respective owners.

Subject to your compliance with these Terms, Chuy's grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Website solely for your personal, non-commercial purposes. This license does not include the right to:

• Modify or create derivative works based upon the Website or its Content;
• Distribute, publicly perform, or publicly display any Content;
• Use the Website or its Content for any commercial purpose or for any public display;
• Remove any copyright, trademark, or other proprietary notices from any Content.

Any unauthorized use of the Content or Website terminates the license granted herein and may constitute a violation of applicable copyright, trademark, or other intellectual property laws, and may subject you to civil and criminal penalties.

6. Online Ordering and Payment Terms

Where Chuy's offers online ordering through the Website or an integrated third-party platform, the following payment terms apply:

6.1 Pricing and Availability

All prices displayed on our Website are stated in United States Dollars (USD) and are subject to change without prior notice. Menu items and prices may vary by location and are subject to applicable federal and state sales taxes. We reserve the right to limit quantities of items ordered and to refuse service at our discretion.

6.2 Payment Methods

We accept payment via major credit cards, debit cards, and other payment methods as indicated at the time of checkout. By submitting your payment information, you represent and warrant that you are authorized to use the designated payment method and authorize Chuy's or its payment processor to charge the total amount of your order to your designated payment method.

6.3 Order Confirmation

An order confirmation does not constitute our acceptance of your order. We reserve the right to cancel or refuse any order at any time for any reason, including but not limited to product unavailability, errors in pricing or product descriptions, or suspected fraudulent activity. In the event of an order cancellation, we will provide a full refund to your original payment method.

6.4 Refunds and Cancellations

Refund and cancellation policies for food orders are subject to the specific terms applicable at the time of your order. Due to the perishable nature of food products, all sales are generally final once an order has been prepared. For concerns regarding your order, please contact us at [email protected] promptly after receiving your order.

7. Third-Party Links and Services

Our Website may contain links to third-party websites, platforms, or services that are not owned or controlled by Chuy's, including but not limited to third-party food delivery platforms, payment processors, and social media platforms. Chuy's has no control over and assumes no responsibility for the content, privacy policies, practices, or terms of service of any third-party websites or services.

We strongly advise you to review the terms and privacy policies of any third-party websites or services that you visit. The inclusion of any link on our Website does not constitute an endorsement, approval, or recommendation of the linked website or service by Chuy's.

Your interactions with third-party providers are solely between you and such providers, and Chuy's shall not be responsible for any loss, damage, or liability arising from your use of or reliance on any third-party website, product, or service.

8. Disclaimers — "As-Is" Basis

9. Limitation of Liability

10. Indemnification

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Chuy's, its affiliates, and their respective owners, officers, directors, employees, contractors, agents, licensors, service providers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms or any applicable law or regulation;
• Your use or misuse of the Website or services;
• Any content you submit, post, transmit, or otherwise make available through the Website;
• Your violation of any third party's rights, including intellectual property rights, privacy rights, or rights of publicity;
• Any fraudulent, negligent, or willful misconduct on your part;
• Your breach of any representation or warranty made by you in connection with these Terms.

Chuy's reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate fully with Chuy's in asserting any available defenses. You agree not to settle any such matter without the prior written consent of Chuy's.

11. Governing Law and Jurisdiction

These Terms of Service, your access to and use of the Website and services, and any dispute or claim arising therefrom or related thereto (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the United States and the applicable laws of the state in which Chuy's is registered and operates, without regard to its conflict of law provisions.

You agree that any legal action, suit, or proceeding arising out of or relating to these Terms or your use of the Website and services shall be brought exclusively in the appropriate federal or state courts located within the United States. You hereby irrevocably consent to the personal jurisdiction and venue of such courts and waive any objection to the laying of venue in such courts.

These Terms are subject to and consistent with applicable United States federal law, including the Federal Trade Commission Act (15 U.S.C. § 45 et seq.) governing unfair or deceptive acts or practices in commerce. Where applicable, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), may also apply to residents of the State of California in connection with our Privacy Policy.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the use of our Website and services informally. You agree to notify Chuy's in writing of your dispute by sending a written notice to our contact email at [email protected], providing a description of the nature of your dispute and the relief you seek. Chuy's will attempt to resolve the dispute within thirty (30) days of receipt of your written notice. If the dispute is not resolved within this period, you may proceed to formal dispute resolution as set forth below.

12.2 Binding Arbitration

To the fullest extent permitted by applicable law, and except as otherwise provided herein, you and Chuy's agree that any dispute, claim, or controversy arising out of or relating to these Terms, the breach thereof, or your use of our Website and services that cannot be resolved informally shall be finally settled by binding arbitration administered by a recognized arbitration organization in the United States, in accordance with its applicable arbitration rules. The arbitration shall be conducted in English and the arbitrator's decision shall be final and binding on both parties.

The arbitration shall take place in the United States at a location mutually agreed upon by the parties or, failing agreement, as determined by the arbitrator. Each party shall bear its own costs in connection with the arbitration, except as may be otherwise required by applicable law or arbitration rules.

12.3 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND CHUY'S AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING.

12.4 Exceptions

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction in the United States to prevent actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights or confidential information.

13. Term and Termination

These Terms shall remain in full force and effect while you access or use the Website and services. Chuy's reserves the right, in its sole discretion, to:

• Suspend or terminate your access to all or any portion of the Website and services at any time, with or without cause, and with or without prior notice;
• Delete or deactivate your account and any associated data or content, subject to our Privacy Policy and applicable law;
• Refuse service to any person or entity for any reason not prohibited by applicable law.

You may terminate your use of the Website and services at any time by ceasing to access the Website and, where applicable, deleting your account.

Upon termination of your access or use of the Website and services, all rights and licenses granted to you under these Terms shall immediately cease. The following sections shall survive any termination or expiration of these Terms: Section 5 (Intellectual Property Rights), Section 8 (Disclaimers), Section 9 (Limitation of Liability), Section 10 (Indemnification), Section 11 (Governing Law and Jurisdiction), Section 12 (Dispute Resolution), and any other provisions that by their nature should survive termination.

14. Changes to Terms

Chuy's reserves the right, at its sole discretion, to modify, amend, update, or replace these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of this page and, where appropriate, provide additional notice to you, such as by posting a notice on the Website's homepage or sending an email notification to registered users.

It is your responsibility to check these Terms periodically for changes. Your continued use of the Website or services following the posting of updated Terms constitutes your binding acceptance of such changes. If you do not agree to the revised Terms, you must immediately cease use of the Website and services.

No amendment to these Terms by you shall be effective unless expressly agreed to in writing and signed by an authorized representative of Chuy's.

15. Severability

If any provision of these Terms is held by a court of competent jurisdiction or arbitrator to be invalid, illegal, void, or unenforceable for any reason, such provision shall be deemed severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect and shall be construed and enforced as if such invalid, illegal, or unenforceable provision had never been contained herein. The invalid, illegal, or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, consistent with the original intent of the parties.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or policies published by Chuy's on the Website, constitute the entire agreement between you and Chuy's with respect to your access to and use of the Website and services, and supersede all prior and contemporaneous agreements, understandings, negotiations, representations, and warranties, both written and oral, between you and Chuy's relating to such subject matter.

No failure or delay by Chuy's in exercising any right, power, or remedy under these Terms shall operate as a waiver of such right, power, or remedy. No waiver of any breach of these Terms shall be deemed a waiver of any subsequent breach.

17. Electronic Communications

By using our Website and services, you consent to receive communications from Chuy's electronically, including via email and through notices posted on the Website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

18. California Residents

If you are a resident of the State of California, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA) (California Civil Code § 1798.100 et seq.), including the right to know, access, delete, correct, and opt out of the sale or sharing of your personal information. Please refer to our Privacy Policy for more information about your rights as a California resident and how to exercise them.

Under California Civil Code § 1789.3, California residents are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

19. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms of Service, your rights, or our services, please do not hesitate to contact us using the information provided below:

We strive to respond to all inquiries within a reasonable time frame, typically within five (5) to seven (7) business days. For urgent matters, including food safety concerns or order-related issues, please contact us directly via email and mark your message as urgent.